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Situational Leadership: Guiding the Journey to Empowerment

21 Lessons
|
52 min
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White wine: Grapes & Varieties

4 Lessons
|
10 min
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How to upsell and optimize sales

9 Lessons
|
30 min
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Service Recovery Course 4: Compensation and proactive service

7 Lessons
|
31 min
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Wine Basics for a servant

8 Lessons
|
26 min
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How to read your guests

5 Lessons
|
17 min
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Online Complaint management

8 Lessons
|
33 min
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How to upsell when taking the order

11 Lessons
|
34 min
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Taking the order

9 Lessons
|
28 min
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Guest arrival

12 Lessons
|
40 min
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Barista essentials

7 Lessons
|
20 min
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Tomorrow's Sustainable Kitchen

7 Lessons
|
42 min
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Hotel revenue management

10 Lessons
|
45 min
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Food safety and hygiene fundamentals

20 Lessons
|
1h 43m
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Sales optimization

16 Lessons
|
47 min
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How to mix every cocktail

2 Lessons
|
41 min
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Ensure High Quality Service

10 Lessons
|
35 min
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Finance for non-finance managers

13 Lessons
|
57 min
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Introduction to aviation

8 Lessons
|
30 min
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Sustainable Development Goals

7 Lessons
|
2h 2m
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Design2Meet

17 Lessons
|
56 min
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Service & hospitality

17 Lessons
|
1h 7m
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Complaint management

18 Lessons
|
1h 8m
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Conflict management

7 Lessons
|
32 min
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