Instructor
Situated in the Region of Southern Denmark, home to more than 1.2 million Danes, UCL University College provides a talented workforce and offers opportunities for higher and continuing educatio...
Situated in the Region of Southern Denmark, home to more than 1.2 million Danes, UCL University College provides a talented workforce and offers opportunities for higher and continuing education and applied research to a variety of end users.
Curriculum for this course
Introduction
1 min
Intro to GAP model
4 min
GAP - the knowledge
3 min
GAP - the policy
4 min
GAP - the delivery
3 min
Task 1
1 min
The communications GAP
5 min
Task 2
1 min
GAP model - recap
4 min
Sum up
5 min
Description
How to ensure high quality service with the help of the GAP model