Front Office Operations and Management - The guest room

Hotels try to create a guest room that invokes a feeling of home in the occupant. The layout of the bathrooms, beds, and other features are carefully planned. Each area of the room mirrors a room in a home (i.e., bedroom, bathroom, office, etc.). Many hotels make a sizable investment in the design of rooms. They do this with the understanding that an appealing room invites a return visit. The sleeping room is understood to be the main product for sale at any hotel. The importance of the sleeping room is evident when looking at opportunity cost. As has been reviewed, each hotel has a limit on the number of sleeping rooms it can sell. Therefore, hotel owners and managers continually strive to maintain a high level of quality in each of their sleeping rooms. Renovations and repairs are an ongoing process in all hotels. Those hotels that do not maintain their guest rooms suffer in the long run.