Instructor
Curriculum for this course
Description
Never heard of GDPR? Well, GDPR stands for General Data
Protection Regulation, a set of regulatory guidelines for data security
set by the EU. If you handle or process guest data and information in
any way - particularly if you’re in the EU, work with businesses in the
EU, or host guests from the EU - this course is for you.
As members of the service industry, we collect data every day – and data is collected about us every day. Knowing how to keep you
Never heard of GDPR? Well, GDPR stands for General Data
Protection Regulation, a set of regulatory guidelines for data security
set by the EU. If you handle or process guest data and information in
any way - particularly if you’re in the EU, work with businesses in the
EU, or host guests from the EU - this course is for you.
As members of the service industry, we collect data every day – and data is collected about us every day. Knowing how to keep your customers’ personal information secure is an essential skill in the hospitality industry, which increasingly relies on digital technology to operate smoothly.
What you'll learn in the General Data Protection Regulation (GDPR) course
- What GDPR is and who it applies to
- What personal data actually means, and the types of data it’s okay to process
- The key principles of GDPR
- The lawful basis for protecting data
- The reasons and requirements for obtaining consent for data processing
- Identifying and understanding individual rights around personal data
- Why and how to allocate the role of Data Protection Officer within your business
- The consequences of poor data security
- How to report a data breach
- International privacy laws
Who is the General Data Protection Regulation (GDPR) course for
This online course is ideal for anyone in the hospitality industry who processes, or has access to, client personal information and data.